Your privacy is our priority. This Privacy Policy transparently explains how pika77 collects, uses, stores, and protects your personal information as a player on our online gaming platform in Malaysia.
We take every aspect of personal data protection seriously for Malaysian players using the pika77 platform.
All your personal data and financial transactions are protected with 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide to ensure your data cannot be accessed by any unauthorised party.
Pika77 does not sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent. Any data sharing is only carried out when required by law or to process your transactions.
The pika77 Privacy Policy is fully built in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We are committed to ensuring every aspect of our data management complies with the provisions of applicable current legislation.
We clearly explain the types of data collected, the purpose of its use, and how long it is retained. No data is collected in secret — you have the right to know everything we hold about you at any time.
You have the full right to access, correct, request a copy of, or request the deletion of your personal data stored at pika77. All requests will be processed within the timeframe stipulated by applicable law.
Pika77's security systems operate around the clock to detect and prevent any unauthorised access attempts. Our security team is always on standby to respond to any cyber threats and keep your data safe at all times.
Pika77 ("we", "Platform" or "pika77") takes seriously our responsibility to protect the personal information of every player using our online gaming platform. This Privacy Policy is designed to give you full clarity on our data management practices.
This document describes the types of information we collect, how we use it, with whom we share it (if any), how we protect it, and what your rights are regarding your personal data held with us.
By registering an account and using the pika77 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please contact us or discontinue use of the platform.
Our Commitment: pika77 fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010. We have never and will never sell our players' personal data to any party for commercial purposes.
We only collect data that is required to provide the service pika77 safely and efficiently. Below are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, account holder name, e-wallet | Mandatory (deposit/withdrawal) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, session duration, game preferences | Automatic |
| Communication Data | Support chat records, emails, complaints | Where applicable |
We do not collect sensitive information such as biometric data, health records, or full credit card details. All payment transactions are processed through registered and trusted third-party payment processors.
Pika77 collects your personal data through several different channels:
Pika77 uses your personal data solely for legitimate and stated purposes. The following are the primary purposes for which your data is used:
pika77 not use your data for third-party advertising, sale to other companies, or any purpose not stated here. If the purpose of data use changes, we will notify you in advance.
Pika77 understands the importance of your trust. We does not sell or rent your personal data to any party. However, under the following limited circumstances, we may share your information:
All third parties involved in processing your data are required to comply with data protection standards equal to or higher than those of pika77, and their use of data is strictly limited to the specified purposes only.
Your data security is the absolute priority of pika77. We employ multiple layers of technical and organisational security to protect your personal information:
Data Retention Period: pika77 retains your personal data for as long as your account remains active. Following account closure, your data is retained for a minimum period of 5 years to comply with Malaysia's legal requirements regarding financial records and AML compliance, after which data will be securely deleted.
Pika77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the pika77 platform.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held with pika77:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request that we correct it.
You may request the deletion of your personal data, subject to applicable legal requirements.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another provider.
Under certain circumstances, you may request that we restrict the processing of your personal data.
To exercise any of the above rights, please contact our privacy team via email at [email protected] or via live chat. We will process your request within 14 working days.
Pika77 is a gaming platform that exclusively for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.
If we discover that personal data of an individual under the age of 18 has been unintentionally collected, we will take immediate steps to:
If you believe someone under the age of 18 has registered an account on pika77, please contact us immediately at [email protected] so that we may take the appropriate action promptly.
The pika77 platform may contain references to third-party services such as payment processors and game providers. Please note that our Privacy Policy not applicable for those third-party websites or services.
Each third-party service provider integrated with pika77 has its own privacy policy. We encourage you to read the privacy policy of any third party before providing them with your personal information.
Pika77 is not responsible for the privacy practices or content of any third party. Your choice to interact with third-party services is entirely at your own discretion.
Pika77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. All amendments take effect immediately upon publication on our website.
When significant amendments are made, we will notify you through:
Your continued use of the pika77 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact us.
Privacy Email: [email protected]
Live Chat: Available 24/7 via the pika77 platform
Response Time: Within 14 working days for all privacy-related enquiries
We are committed to resolving every privacy-related enquiry thoroughly and within the stipulated timeframe. Your satisfaction and trust are our top priority at pika77.
We are committed to protecting your privacy at every step. Join millions of Malaysian players who have trusted pika77 as their preferred online gaming platform — safe, fair, and transparent.